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PCI-DSS · Req 12.6.2

Phishing and User Awareness Simulation

PCI-DSS Requirement 12.6.2 compliant comprehensive phishing simulation program

// 01 — Overview

Project Description

This project encompasses the implementation of a comprehensive phishing simulation program to increase employees' awareness against social engineering-based attacks and measure user behaviors.

PCI-DSS Requirement 12.6.2 mandates that organizations provide regular security awareness training to employees and raise awareness against social engineering risks. According to the requirement interpretation, it is not sufficient for employees to just receive training; testing behavior and measuring effectiveness are also considered requirements.

The program is designed to be implemented at least once a year with outputs including role-based awareness training, scenario-based phishing simulations for testing purposes, and management-level reporting of user responses.

// 02 — Methodology

Project Methodology

Systematic and measurable phishing simulation approach

1

Role-Based Awareness Training

Customized security awareness training is organized for different roles within the organization. Risk scenarios specific to each department's business processes are explained and employees are made aware of social engineering tactics.

2

Scenario-Based Phishing Simulations

Phishing emails mimicking real attack scenarios are sent. User reactions (clicking, data entry, reporting) are automatically recorded and analyzed.

3

Behavior Measurement and Analysis

Simulation results are analyzed in detail. Risky user groups are identified and behavioral change rates are measured.

4

Targeted Improvement Training

Users who fail the simulation are automatically assigned targeted training modules. Personalized learning paths are created.

5

Management Reporting

Regular reports are presented to organization management. Awareness levels, risk rates, and improvement trends are visualized at management level.

// 03 — Benefits

Project Benefits

Reducing the success rate of social engineering attacks
Measuring and reporting user awareness levels
Proactive identification of risky user groups
Gaining behavioral resistance against phishing attacks
Spreading security culture at organizational level
// 04 — Process

Project Process

Four main phases implemented within an annual cycle

Planning and Preparation

Organizational structure analysis, target audience determination and simulation scenario design

Simulation Campaigns

Conducting phishing campaigns at different difficulty levels

Analysis and Reporting

Detailed analysis of results and preparation of management reports

Improvement and Follow-up

Targeted training and strategy determination for the next cycle

PCI-DSS · Req 12.6.2

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