Phishing and User Awareness Simulation
PCI-DSS Requirement 12.6.2 compliant comprehensive phishing simulation program
Project Description
This project encompasses the implementation of a comprehensive phishing simulation program to increase employees' awareness against social engineering-based attacks and measure user behaviors.
PCI-DSS Requirement 12.6.2 mandates that organizations provide regular security awareness training to employees and raise awareness against social engineering risks. According to the requirement interpretation, it is not sufficient for employees to just receive training; testing behavior and measuring effectiveness are also considered requirements.
The program is designed to be implemented at least once a year with outputs including role-based awareness training, scenario-based phishing simulations for testing purposes, and management-level reporting of user responses.
Project Methodology
Systematic and measurable phishing simulation approach
Role-Based Awareness Training
Customized security awareness training is organized for different roles within the organization. Risk scenarios specific to each department's business processes are explained and employees are made aware of social engineering tactics.
Scenario-Based Phishing Simulations
Phishing emails mimicking real attack scenarios are sent. User reactions (clicking, data entry, reporting) are automatically recorded and analyzed.
Behavior Measurement and Analysis
Simulation results are analyzed in detail. Risky user groups are identified and behavioral change rates are measured.
Targeted Improvement Training
Users who fail the simulation are automatically assigned targeted training modules. Personalized learning paths are created.
Management Reporting
Regular reports are presented to organization management. Awareness levels, risk rates, and improvement trends are visualized at management level.
Project Benefits
Reducing the success rate of social engineering attacks
Measuring and reporting user awareness levels
Proactive identification of risky user groups
Gaining behavioral resistance against phishing attacks
Spreading security culture at organizational level
Project Process
Four main phases implemented within an annual cycle
Planning and Preparation
Organizational structure analysis, target audience determination and simulation scenario design
Simulation Campaigns
Conducting phishing campaigns at different difficulty levels
Analysis and Reporting
Detailed analysis of results and preparation of management reports
Improvement and Follow-up
Targeted training and strategy determination for the next cycle
Other PCI-DSS Solutions
Internal Network Vulnerability Scanning and Management
External Network Vulnerability Scanning (ASV)
Domain Impersonation and Brand Protection
External Attack Surface Monitoring
TLS and Certificate Compliance Monitoring
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